Overview
The Student Support Specialist will work with students from around the world who are in both the beginning and advanced stages of online, Jewish learning. The ideal candidate has a “people person” personality and is ridiculously diligent at recording details and managing processes without feeling overwhelmed.
Role and Responsibilities
– Receive and vet potential students for DarshanYeshiva.org and JewishPluralism.org.
– Onboard students, guiding them through the enrollment process.
– Check in with students quarterly to assess their progress and address any concerns.
– Provide timely responses to inquiries through the help desk using FreshDesk and FreshSales.
– Maintain accurate student records using Google Sheets.
– Identify opportunities for process improvements to enhance the student experience.
Technology Used:
Google Sheets, FreshDesk, FreshSales, Gmail, Slack, texting, Zoom, phone, social media
Traits:
- Passion for pluralistic approaches to Judaism and Jewish education.
- Previous experience in customer/client/student-facing roles preferred.
- Knowledge and experience with above technology preferred and an ability to learn and adapt to new systems/processes.
- Excellent interpersonal skills with a winning personality.
- Amazing attention to detail. When you apply, do so through Indeed and make sure to include a cover letter that starts with “Shalom” that way we know you DO that have attention to detail
- Ability to self motivate, set your own schedule and meet deadlines
- Experience in Jewish studies, education, religious or cultural life, or conversion to Judaism is beneficial.
Hours and Compensation:
- Part-time, contract position with opportunities for growth and advancement in technology, education or business management.
- 100% remote with flexible hours within Eastern Time office hours.
- Four-day workweek (Monday-Thursday), 4 hours per day.
- Flexible schedule during the workday.
- Four weeks paid time off to use any way you wish.
- Paid Shabbat and Jewish holidays off.
- Paid Federal and state holidays off.
- Annual compensation of $17,000 USD (paid bi-weekly or monthly based on preference).
- Part-time, contract position with opportunities for growth and advancement in technology, education or business management.
- 100% remote with flexible hours within Eastern Time office hours.
- Four-day workweek (Monday-Thursday), 4 hours per day.
- Flexible schedule during the workday.
- Four weeks paid time off to use any way you wish.
- Paid Shabbat and Jewish holidays off.
- Paid Federal and state holidays off.
- Annual compensation of $17,000 USD (paid bi-weekly or monthly based on preference)
Apply on Indeed.com: https://www.indeed.com/job/student-support-specialist-part-time-contract-0622e42f14497c9c?_gl=1*sxcprw*_gcl_au*NTQ2NzUxMjAuMTcwNDk4NDk2Nw..
Please do not email or send resumes any other way. Questions can be sent through Indeed Messenger.
About Pluralistic Rabbinical Seminary & Darshan Yehsiva
PunkTorah Inc, the umbrella organization of Darshan Yeshiva (DY) and Pluralistic Rabbinical Seminary (PRS), is seeking a friendly, communicative person to serve as our Student Support Specialist. The primary goal of the Student Support Specialist is to ensure our students have an amazing experience at DarshanYeshiva.org and JewishPluralism.org.
PunkTorah is dedicated to independent Jewish spirituality online. For fifteen years we have developed Jewish educational programs that have deeply inspired the Jewish future.
